Humorist and author JC Quintana delights audiences with an entertaining and vital message about the psychology of building successful business relationships.
A respected professor and lecturer at Rutgers University, JC asks important questions about how you are building relationships with all of your business stakeholders. A global leader of customer, employee, and partner channel initiatives for DHL, SAGE, ADP, and Hewlett-Packard, JC speaks from experience. His books guide readers through the most important elements of business relationship growth and the technology that helps improve engagement with customers, employees, and partner channels.
JC holds advanced degrees in Human Resource Management and Organizational Psychology, and certifications in Workplace Conflict Management, Business Model Generation, National Culture, and Organizational Culture Dynamics. The perfect speaker to add fun and critical thinking to any event.
JC speaks internationally, most recently at the following conferences:
“…dynamic, entertaining, motivating… his message is spot on and just what our employees needed…”
T. Darling, KTD Communications
“…an entertaining and comedic style that engages audiences and gets them thinking deeply about the beautiful intersection between business objectives and true human engagement and trust…”
C. Spokely, Extreme 365 Events
“…his work has inspired me and my peers. Thanks for the years of insight…”
J. Mango, Verizon
“…what JC speaks about changes companies, and lives…”
B. Bruffey, CEO, Protech
Books & Videos
Serious Relationships: The 7 Elements of Successful Business Relationships (2017)
A candid examination of how we manage customers, employees, and business partner (channels / VARs / ISVs) relationships. It asks leaders: What would happen if you managed your business relationships with the same care and attention as other “serious” relationships in your life? How would it impact all your relationships across your business? How would collaboration in all these areas change the way you deliver your value proposition? A broad exploration of relationship expectation, engagement, relevance, service, transparency and experience across all your business efforts. Buy from Amazon
Want to have JC speak at your event? Visit his speaker profile here for details.
An indispensable resource for implementing customer strategies that lead to measurable experiences. The book proposes that customer relationship management (CRM) is still (and more than ever) an essential component of how you win and keep the right customers. A return to strategic thinking about how CRM initiatives and technology require honest conversations about ten important elements that lead to collaboration. Get It From Amazon