JCQuintana 2019-08-16T22:26:26+00:00
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When customer and employee relationships are disconnected, your entire business is disconnected. The growth and strength of your business depends on the growth and strength of your relationships.

Serious Relationships gives readers a research-based framework to establish, maintain, and restore successful business stakeholder relationships.

Praises for the work…

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“…dynamic, entertaining, motivating… his message is spot on and just what our employees needed…”

T. Darling, KTD Communications

“…an entertaining and comedic style that engages audiences and gets them thinking deeply about the beautiful intersection between business objectives and true human engagement and trust…”

C. Spokely, Extreme 365 Events

“…his work has inspired me and my peers. Thanks for the years of insight…”

J. Mango, Verizon

“…what JC speaks about changes companies, and lives…”

B. Bruffey, CEO, Protech

About the Author

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Humorist and author JC Quintana delights and educates audiences with an entertaining and vital message about the psychology of building successful business relationships.

Globally respected business relationship researcher, educator, and author. Co-founder, executive CX and Relationship Psychology Dynamics programs at the Rutgers University Center for Innovation Education and the University of South Florida Muma College of Business. BA Human Resource Management. MS Industrial & Organizational Psychology. Ongoing PhD studies in Advanced Human Development. Certified conflict management facilitator, Mediation Training Institute at Eckerd College Leadership Development Institute. Proud Air Force veteran, father, and grandfather. Kennesaw, GA.


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A unique opportunity to design business relationships that lead to engagement, loyalty and value co-creation.

A 1-day immersive design thinking workshop that helps participants discover strengths and weaknesses in 7 essential areas of relationship development. A powerful forum for candid conversations that lead to stronger connections with all your internal and external business stakeholders.

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About the Logo

We put a lot of thought into our logo. It represents the three relationship entities of the business ecosystem: Customers, employees, and partners. They all blend together into a unified entity we call a company. They are corporate entities brought together for a common purpose. The relationship between these corporate entities is called the corporate relationship. Now you know what we are about. Be sure to learn more about us throughout this page.

About the Concept

Everything we do (consulting, education, technology assisted digital interviews, and program development) is always about the seven foundations of business relationships. You will see them throughout this site, in our books, and in every engagement. We believe in the importance of focusing on these areas, measuring them, and making strategic and technology decisions based on their level of health at your company. We have been described as marriage counselors for companies... That is not a bad analogy.

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Phone: 470-399-3555