Be Relationshiptastic!

People with serious relationship skills save your business every day…

Your best employees have something in common. They know how to treat all of their business relationships like Serious Relationships. They understand the very important elements that influence everything you do in business. When your company identifies how to improve these seven areas, you open the door to genuine growth and transformation.

Where to Start

We are a relationship development company with the methodology and technology to evaluate and improve the health of your customer, employee, and stakeholder relationships. Schedule a call and get a free book. Ask us how to get copies for your entire team.

Companies that ask the right relationship questions solve problems faster…

Focus on the 7 most important stakeholder relationship elements to achieve true customer experience and employee engagement. Let us help you create organizational change from the inside out and build a culture where relationships lead to loyal employees and customers. Start by discovering the most important problems to solve at your company.

Where to Start

Build Genuine Relationships That Lead to Real Customer Loyalty and Employee Passion

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Business Relationship Books & Keynotes

Learn more about our passion for people and for building the relationships that build your business through our books and presentations.

We hope to see you at an upcoming event in your area. Need a speaker? Contact Us for more information.

Serious Relationships: The 7 Elements of Successful Business Relationships (2017)
A candid examination of how we manage customers, employees, and business partner (channels / VARs / ISVs) relationships. It asks leaders: What would happen if you managed your business relationships with the same care and attention as other “serious” relationships in your life? How would it impact all your relationships across your business? How would collaboration in all these areas change the way you deliver your value proposition? A broad exploration of relationship expectation, engagement, relevance, service, transparency and experience across all your business efforts. Buy from Amazon


Speaking Frankly About Customer Relationship Management:
Why Customer Relationship Management Is Still Alive and Vital to Your Company’s Customer Strategy.

An indispensable resource for implementing customer strategies that lead to measurable experiences. The book proposes that customer relationship management (CRM) is still (and more than ever) an essential component of how you win and keep the right customers. A return to strategic thinking about how CRM initiatives and technology require honest conversations about ten important elements that lead to collaboration. Get It From Amazon

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