When relationships are disconnected, your business is disconnected. Relationship problems are the enemy of customer loyalty and employee engagement.
Serious Relationships is an examination of the seven elements we use to rate and make decisions about our business relationships. It is a guide to identifying the seven key areas where relationships fall apart and how to make better decisions to improve and restore connections. This book is a must-read on how to manage relationship expectations and restore engagement with all your business stakeholders.
Praises for the work…
“…dynamic, entertaining, motivating… his message is spot on and just what our employees needed…”
T. Darling, KTD Communications
“…an entertaining and comedic style that engages audiences and gets them thinking deeply about the beautiful intersection between business objectives and true human engagement and trust…”
C. Spokely, Extreme 365 Events
“…his work has inspired me and my peers. Thanks for the years of insight…”
J. Mango, Verizon
“…what JC speaks about changes companies, and lives…”
B. Bruffey, CEO, Protech
Humorist and author JC Quintana delights audiences with an entertaining and vital message about the psychology of building successful business relationships.
JC asks important questions about building serious and sustainable relationships with all of your business stakeholders. A respected thought leader in customer, employee, and partner business and technology initiatives for DHL, SAGE, ADP, Hewlett-Packard, and currently DXC Technology, JC speaks from real and tangible experience. His books guide readers through the most important elements of business relationship psychology and growth. You can find him lecturing at Rutgers University and the University of South Florida Muma College of Business, or facilitating an executive summit as part of the ENVISION team.
JC holds advanced degrees in Human Resource Management and Organizational Psychology, and certifications in Workplace Conflict Management, Business Model Generation, National Culture Dynamics, and Design Thinking.